Terms of Service

Last Updated: 2024-09-26

These Terms of Service (these “Terms”) govern your access to, and use of, Doctor Dok
(the “App”) and the access management site (collectively, the “Services”) provided by CT
Tornado sp. z o. o. with its registered office in Wrocław, Poland (address: ul. Wyspa Słodowa
7, 50-266 Wrocław; registration: District Court Wrocław-Fabryczna, KRS number: 783910;
tax ID no.: 8982262377; share capital: PLN 5 000,00; email address: info(at)catchthetornado.com; “CTT”,
“we," “us,” or “our”).
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The Services are provided entirely electronically and are intended for use by adults only. By
accessing or using the Services, you acknowledge that you are an adult and agree to be
bound by these Terms. If you do not agree to these Terms or if you are not an adult, do not
use the Services.

Description of Services
1. Beta Access: The App is currently in beta and provided free of charge with alimited allocation of AI tokens per user, for testing purposes. During the betaphase, you can create one encrypted database to test the App’sfunctionalities. Your feedback is invaluable to us as it supports theenhancement and refinement of the Services. Please ensure that any dataentered into the App during this phase is removed, anonymized, orobfuscated, as the use of real, identifiable personal data does not align withthe objectives of beta testing and may lead to privacy risks and liabilities.
2. Functional Overview: The App enables you to create an encrypted database within your browser, organized into records and folders for managing medical data, including text and attachments, all securely encrypted. It offers AI-driven features like data analysis, translation, and data digitization, converting various formats into structured data. The App includes a chat feature powered by AI for interactive queries and insights. It also supports removing personally identifiable information to enhance privacy. Uploads are subject to file size limits to ensure efficient storage and processing.
3. ChatGPT Integration: The App leverages certain AI components to enhance its functionalities, including data analysis, translation, and privacy tools.Among these, ChatGPT is used for specific features.
  - ChatGPT's Influence on Outputs: CHATGPT’S LIMITATIONS CAN DIRECTLY IMPACT THE APP, RESULTING IN OUTPUTS THAT MAY NOT ALWAYS BE RELIABLE OR CONSISTENT WITH EXPECTATIONS. YOU SHOULD NOTE THAT CHATGPT OUTPUTS AND OTHER AI-GENERATED RESULTS MAY NOT ALWAYS BE ACCURATE AND SHOULD NOT BE SOLELY RELIEDUPON FOR FACTUAL INFORMATION OR PROFESSIONAL ADVICE. SOME OUTPUTS MAY REFLECT THE AI’S LIMITATIONS RATHER THAN PROVIDING USEFUL OR EXPECTED RESULTS.‍
  - Data Handling and Security: The App ensures that your data remains encrypted and within the browser environment. CTT is bound to aData Processing Agreement (DPA) with OpenAI, ensuring compliance with data protection standards. Data handled by AI tools may be retained for up to 30 days to support service quality. Compliance with data protection standards like GDPR is maintained.‍
  - Usage Restrictions and Responsibilities: You should be aware of usage restrictions, particularly around commercial use and data handling. As an end-user, your interaction with AI-driven features is managed by the App, which handles all settings and configurations. Your responsibility is to use the features in line with the App’s guidelines on privacy and data usage.
Data Security, Privacy, and Account Management
1. End-to-End Encryption and Data Control: The App employs end-to-end
  encryption to ensure that all uploaded (medical and the like) data is encrypted
  with your specific key, which is never shared with us. We do not have access
  to the contents of your encrypted data. All such data is securely transmitted
  with SSL encryption and stored on servers located in the EU. Uploaded data
  is stored in a separate, end-to-end encrypted vault that we cannot access or
  read. This data is converted and stored in a standardized, secure format,
  supporting functionalities such as digitization and AI-driven analysis. You have
  the ability to add or revoke additional access keys, providing full control over
  your data and access permissions.
2. Access Management and Account Creation: To use the Services, you must
  create an account by providing a valid email address, a database ID, and an
  encryption key (or password). Access to the App begins with a landing page
  where you can request beta access by providing your email, name, company
  name (optional), and position (optional). Once beta access is granted, you will
  receive a link allowing you to create a personal database within the App. The
  information provided during the beta access request (including your email,
  name, company name, and position) is stored in a separate administrative
  system accessible to us as data controllers and is processed solely for beta
  testing purposes, such as sending access credentials and managing
  participation. You are responsible for keeping your account credentials,
  especially your encryption key, secure and confidential. Do not share your
  encryption key with anyone; if lost, it cannot be recovered, rendering your data
  permanently inaccessible as it is not stored anywhere.
3. Security Features and Technical Requirements: The App includes security
  features like multi-folder support, data encryption, secure sharing options, and
  access from multiple devices, including mobile and desktop. It runs entirely
  within your browser and relies on a secure, modern browser to function
  correctly. To mitigate risks, you can create and save backup data keys. The
  App also allows for data export and import through an unencrypted ZIP file,
  stored as a backup, with the process occurring entirely within your browser to
  ensure no unencrypted data is transmitted to our servers. It is your
  responsibility to keep your browser up-to-date and secure, as we are not liable
  for issues arising from browser-related vulnerabilities or internet connectivity
  problems.
User Responsibilities
1. Purpose and Use: The App is designed for interacting with medical
  information primarily through pre-set queries and structured data
  management.
  - Purpose and Use: The App is designed for interacting with medical
    information primarily through pre-set queries and structured data
    management.
  - Medical Disclaimer: The App is not a medical practitioner and is not
    a certified medical device. By using the App, you accept that any
    information provided is for informational and popular science
    purposes only and not for medical advice. In case of any doubts,
    questions, needs, or symptoms, you agree to contact a qualified
    healthcare professional or doctor.
2. Accuracy and Anonymization: You are responsible for ensuring that all
  information you provide is accurate, current, and complete. Avoid uploading
  personal or sensitive information you do not wish to be processed. Before
  entering any data into the App, remove, obfuscate, or anonymize personal
  information to safeguard privacy.
3. Compliance and Prohibited Activities: You must comply with all applicable
  laws and regulations, especially those governing the handling of medical and
  personal data. You are responsible for ensuring that the data you store does
  not involve unlawful activities. Do not attempt to access the Services through
  unauthorized methods, bypass security measures, or engage in activities that
  could disrupt or interfere with the App’s operation. Abuse of the App, such as
  entering illegal, inappropriate, or unauthorized data, is strictly prohibited.
  - Data Pre-Qualification Feature: The App includes a security feature
    that automatically rejects data determined by ChatGPT to be non-
    medical during a pre-qualification process. Any data rejection based
    on this process is intentional and not a system error.
  - Liability and Actions for Unlawful Data: CTT has no direct access to
    the contents of the data you upload to the App due to our end-to-end
    encryption protocols. As such, we are not liable for any unlawful data
    or related activities that may be stored within the App without our
    knowledge. If we receive official notice or obtain reliable knowledge
    of the unlawful nature of stored data or related activities, we will take
    action to restrict access to such data by disabling access at the
    system level and will promptly inform you of these actions. We are
    not liable for any damages resulting from restricting access to
    unlawful data when such actions are based on official notices or
    reliable knowledge, and appropriate notifications are provided. You
    agree to cooperate with us to address any issues related to the
    unlawful nature of the data, including providing clarifications or
    removing the data if required.
App Functionalities
1. Medical Data Management: The App allows you to upload, store, and
  manage medical data in various formats, including PDF, JPG, PNG, and text.
  While there are no imposed limits on the amount of data you can store, each
  file upload is subject to a size limit of 100MB.
2. AI-Driven Features: The App includes AI-powered functionalities such as:
  - ChatGPT Integration: Used to analyze medical data and answer
    queries. Users should understand that ChatGPT outputs may not
    always be accurate and should not be solely relied upon for factual
    information or professional advice.
  - Non-Diagnostic Suggestions: Provides insights based on user-
    provided data, highlighting potential areas of concern, such as risks
    for conditions like diabetes or cancer. These suggestions are not
    diagnostic and should be used as a guide, not as a definitive
    assessment.
  - Translation: Translates medical records into over 50 languages,
    facilitating better access and understanding of medical information.
  - PII Removal: Uses AI or blacklisting options to help remove
    personally identifiable information from records, enhancing data
    privacy.
3. Data Digitization and Conversion: The App supports the conversion of
  various document formats into structured JSON data, utilizing OCR
  technologies like Tesseract for text recognition, allowing for efficient data
  management and accessibility.
Payment, Billing, and Feedback
1. Beta Access and Future Subscription Plans: Currently, the App is in beta
  and available free of charge, allowing you to test its features and functionality
  without cost. During this phase, you have access to a limited number of AI
  tokens and core functionalities to provide feedback and help us improve the
  Services. As the App evolves based on user feedback, we may introduce
  subscription plans for premium features and increased AI token limits. Details
  of any future pricing and subscription options will be provided on our website.
2. Billing: In the event that we transition to a paid model, payments for
  subscriptions will be processed through third-party payment processors. By
  subscribing, you will agree to the pricing and payment terms detailed on our
  website at that time, which may be updated from time to time.
3. Feedback and Contributions: Your feedback is crucial during the beta
  phase, and CTT may actively request your input to help improve the Services.
  You are encouraged to provide feedback, which should not be unreasonably
  withheld, as it plays a significant role in the ongoing development and
  enhancement of the App. By providing feedback, you authorize CTT to use,
  incorporate, and implement your feedback without restriction or compensation
  to you, and you disclaim any right to challenge or seek remedies related to
  CTT’s use of your feedback.
Termination
1. Termination by You: You may stop using the Services at any time by
  terminating your account through the access management site.
2. Termination by Us: We reserve the right to suspend or terminate your access
  to the Services at our sole discretion, without notice, if we believe you have
  violated these Terms or any applicable laws. Due to the App’s nature, we also
  reserve the right to discontinue the beta version of the App with 14 days’
  notice.
3. Data Deletion and Grace Period: Upon termination of your account, certain
  rights and procedures regarding your data will apply as outlined below:
  - Permanent Deletion of Data: All data associated with your account
    will be permanently deleted and cannot be recovered after
    termination, whether initiated by you or by us.
  - Beta Version Data Retention Limitations: Your data retention in the
    beta version is not guaranteed in the following circumstances: (i) If
    you decide not to upgrade to the full or paid version; (ii) if a full or
    paid version is not offered after the testing period; or (iii) if we decide
    to shut down the Service.
  - Notice of Service Shutdown: In the event that we decide to shut
    down the Service, we will provide you with 14 days’ notice. This
    notice period allows you time to extract your data before the Service
    is discontinued.
  - Grace Period for Data Retrieval: In all scenarios of termination or
    shutdown you will be granted a 14-day grace period to retrieve your
    data before permanent deletion takes effect.
Proprietary Rights
1. Ownership of the Services: All rights, title, and interest in and to the
  Services, including the App, all software, technology, and other materials used
  in connection with the Services, are owned by CTT or our licensors.
2. Ownership of User Data: CTT does not claim ownership of any data,
  including medical records, that you upload to the Services. You retain all rights
  and ownership of your data. By using the Services, you grant CTT a limited
  license to process your data as necessary to provide the Services, subject to
  our privacy and data security policies.
3. Restrictions on Use: You agree not to copy, modify, distribute, sell, or lease
  any part of the Services, except as expressly permitted by these Terms. You
  must not use developer tools included in your browser or otherwise alter the
  way the application communicates with the server. Debugging, reverse-
  engineering, or modifying the App running on CTT’s servers, including in the
  beta version, and any attempt to interfere with, disrupt, or modify the normal
  operation of the Services, including the use of unauthorized tools or
  techniques, are strictly prohibited. If anomalies or unauthorized actions are
  detected, CTT may withhold access to your database without prior notice as a
  measure to protect the integrity and security of the Services
Confidentiality
1. User Obligations: You agree not to disclose any non-public information, data,
  or materials provided in connection with the Services. This includes, but is not
  limited to, confidential information such as the Chat GPT API key, which is
  embedded within the application and could potentially be accessed through
  the browser. You must not use, share, or disclose any confidential information,
  as doing so could expose CTT to unauthorized use and additional costs. You
  are responsible for maintaining the confidentiality of your access credentials
  and all information obtained through the Services.
2. Company Obligations: CTT is committed to maintaining the confidentiality of
  your personal and medical data. We will not disclose your non-public
  information, including any data you upload to the Services, except as
  necessary to provide the Services, comply with the law, or protect the rights,
  property, or safety of our users or others. We do not sell or share your data
  with third parties for marketing purposes.
Warranties, Liability, and Remedies
1. Disclaimer of Warranties: THE SERVICES ARE PROVIDED “AS IS” AND
  “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EITHER
  EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICES
  WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE DISCLAIM
  ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED
  WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
  PURPOSE, AND NON-INFRINGEMENT. YOUR USE OF THE SERVICES IS
  AT YOUR SOLE RISK. THESE DISCLAIMERS APPLY TO THE EXTENT
  PERMITTED BY APPLICABLE LAW AND DO NOT APPLY TO DAMAGES
  RESULTING FROM PERSONAL INJURY OR DEATH.
2. Limitation of Liability: CTT SHALL NOT BE LIABLE FOR ANY INDIRECT,
  INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR
  ANY LOSS OF PROFITS, REVENUES, DATA, USE, GOODWILL, OR
  OTHER INTANGIBLE LOSSES, WHETHER INCURRED DIRECTLY OR
  INDIRECTLY, RESULTING FROM YOUR ACCESS TO OR USE OF THE
  SERVICES. CTT’S LIABILITY FOR DIRECT DAMAGES ARISING OUT OF
  OR RELATING TO THE USE OF THE SERVICES SHALL BE LIMITED TO
  USD 100. THIS LIMITATION APPLIES TO ALL CLAIMS, WHETHER BASED
  ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY
  OTHER LEGAL THEORY. THIS LIMITATION APPLIES TO THE EXTENT
  PERMITTED BY APPLICABLE LAW AND DOES NOT APPLY TO DAMAGES
  RESULTING FROM PERSONAL INJURY OR DEATH.
3. Complaints and Remedies: While we disclaim all warranties and limit our
  liability, we are committed to providing a functional and reliable service. If you
  encounter technical issues or have complaints regarding the Services, you
  may report them to our support team via support email: info(at)catchthetornado.com. We will make reasonable efforts to address and resolve technical problems within a
  reasonable timeframe, but such efforts do not constitute a warranty or
  increase our liability beyond the stated limitations.
Compliance with Laws
1. User Obligation: You agree to comply with all applicable laws, regulations,
  and rules in connection with your use of the Services. You are solely
  responsible for ensuring that your use of the Services is in compliance with all
  relevant laws.
2. Company Commitment: CTT will make reasonable efforts to ensure that the
  Services are provided in accordance with applicable laws and regulations.
  However, CTT does not guarantee that the Services will meet the specific
  legal requirements of all jurisdictions, and you are responsible for verifying
  that your use of the Services complies with your local laws.
3. Governing Law: These Terms and any action related thereto will be governed
  by the laws of the Republic of Poland, without regard to its conflict of law
  principles.
General Provisions
1. Entire Agreement: These Terms constitute the entire agreement between
  you and CTT regarding the use of the Services. The current version of these
  Terms is available at website: https://www.doctordok.com/terms-of-service, where they can be accessed in a format that allows you to obtain, reproduce, and record the content using your
  computer or mobile device. You are encouraged to download or print a copy
  of these Terms for your records.
2. Modifications to Terms: We may modify these Terms from time to time
  based on circumstances such as compliance with applicable laws, maintaining
  the form, function, and fitness of the Services in the context of changing
  technical environments, or increasing the level of security, functionality, or
  enjoyment of the Services. If we make changes, we will provide notice through
  the Services or by other means. The modified Terms will take effect 14 days
  after notification. During this 14-day period, you may choose to terminate your
  use of the Services effective immediately if you do not agree to the changes.
  Your continued use of the Services after the changes become effective will
  constitute your acceptance of the modified Terms.
3. Contact Information: For questions or concerns about these Terms, please
  contact us at contact email: info(at)catchthetornado.com.

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